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FAQ

General FAQ

Who We Are

How do I order?

I need help deciding!

Do you have a warranty?

What can I customize?

What should I know about Barn & Beam before ordering?

Do you build for businesses and restaurants?

 

Furniture FAQ

How do I plan for sizing and seating?

How do I care for my furniture?

How will I receive my furniture?

What is your return policy?

 

 

 

General FAQ

 

Who We Are

Barn & Beam/AVH Furniture first opened for business in 2014. We specialize in custom dining tables and benches handmade to order, as well as living room, entryway, and office furniture. We work with a variety of different wood types including reclaimed, new hardwoods and pine, and live edge. Our styles range from rustic to modern, including farmhouse, reproduction refectory, modern, and industrial.

 

How do I order?

  1. Online: Shop avhfurniture Now
  2. Over the phone: 920-821-3987
  3. In person at our showroom: 139 Stark St. Randolph, WI 53956

 


I need help deciding!

No problem! Our design consultants are here to help you pick the right style, size, or finish options for your space and budget. Give us a call at 920-821-3987 or email us at barnwoodartifacts@gmail.com

Tips from Barn & Beam:

Selecting the perfect size table

Selecting the perfect finish option

 

Do you have a warranty?

Yes we do, our warranty can be viewed here.

 

What can I customize?

Everything! No custom piece of furniture is built or finished until it’s ordered so you can control everything about it. Our website offers a high degree of customization, but if you're looking for customization beyond what the website offers, please give us a call and we can help place your order: 920-821-3987

 

Do you build for businesses and restaurants?

We do! Click here to see some of our past commercial work and clients.

 

 

Furniture FAQ 

 

 

How do I plan for sizing and seating?

See our chart: selecting the perfect size table

 

How do I care for my furniture?

Your furniture is built from solid wood and is designed to be durable and livable. Our furniture is sealed with a polyurethane finish to protect the wood. Families love the durability and longevity of our furniture.

For daily care, we recommend cleaning with water or any cleaning product intended for wood surfaces. Avoid abrasive cleaners and harsh chemicals. If you have any care questions, please don’t hesitate to call or email us.

 

 

How will I receive my furniture?

1. SHOP PICKUP: Pickup from our showroom in Randolph, Wisconsin and receive a 20% discount off your order.

2. BARN & BEAM DELIVERY: Wisconsin customers receive free in-home delivery. Two delivery staff bring in your order and place it in your home or business, assembling your order if necessary.

 

What is your return policy?

All of our furniture is custom order; we do not offer refunds or accept returns for cancelled orders. However, if we have not yet started your order we will return your payment in the method it was received. See our Warranty and General Terms of Service for more information.